[3.3.x] Support Forum • Re: 500 error - Renamed htaccess

Everything will (probably) run without the .htaccess file but it is required, renaming it isn’t fixing the issue it’s just papering over the cracks. You say you're getting 500 errors but not what they are, they are indicative of suppressed PHP errors so it would be helpful if you posted them here to help us help you, your host needs to help you with the error messages, that’s what you’re paying them for

I agree that I'm paying them for that, but they seem to think that I'm paying them to get to talk to a chatbot. Well, I think it was a real human, but it didn't even know what a forum was, or what phpBB was, or how the general premise of one works. Soooo.

I would like a proper fix, not a bodge, you are correct in that.

I came here to ask the very same question but saw your topic and decided to reply here rather than make a new post with the same problem. I am getting http 500 error most times a reply to a post is made. Refreshing the page allows the post to be made. I am also hosted by Hostgator.

I have version 3.3.3 and my site is www.allaboutmarbles.com

Interesting to know it's not just me.

Compare the .htaccess files on the server to those from the download. It's posible the server/host added some rules causing your problems. To make sure you have the correct one older versions of phpBB can be found here.

https://download.phpbb.com/pub/release/

The error should be logged, check the error_reporting level. 500 errors are not always logged to the php error log. It may be logged to Apache error log which you wouldn't have access to. There is no reason your host should not be able to tell you what is occurring.

Edit, where would the error_reporting level be? I can't find it.

The reason the host can't tell me is because they're garbage.

Statistics: Posted by 2drx4 — Wed Feb 28, 2024 9:05 pm

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