Ah yes, thank, I'll need to figure out what folder to put phpbb in. I almost tried that today- I figured I'd spend most of the day getting it onto BlueHost and getting it to work. No, I spent maybe 6 frustrating hours trying to create and pay for the account. Really. Minor rant follows.
I know BH is well respected, but they bit the big one today. I started by calling them just to ask some questions about how it works, asked a few questions, figured oh heck, I'll just create the account and start learning it. All went fine until the time came to pay. My card is declined. What? I call the bank, nope, nothing wrong with the card. I try creating the account through the BH website. Nope, same error. Call bank again, no, never got anything from BH. Ok, maybe it's objecting to something else. I try different browser, physical address, different email address. Different password. Nope. I leave for an hour.
Try calling again. Same error. Try different credit card. Same error. What? Do they have some sort of error on their end? No they say. Ok. Try paypal. Nope, error. What? And now the amount they want to charge me is more than the website says. What?
You want some fun with their website? Click on Hosting. Scroll down, Choice Plus, 4.45 per month. Click on "Save 60% with 36 month plan". Popup says $142 for 3 years, 3.95 per month. Well alright. Close popup. Now it says 6.45 per month. Hmm. Click on 3 year link again only now the text is the same but the link button caption is "See Savings". That wasn't there before. I click. Now it's 232.20. Scratch head.
I did do some chatting during these hours but that's more frustrating than dealing with a call so I call again. This one wants to charge me $268. But the website says 232? He goes away for a few minutes, ok, they have to charge me 268 but will credit me for the difference. I sigh. Fine. Just get it so it's paid for and I can start exploring. Nope. But this guy says that they were doing maintenance today and that likely is causing the issue, no, I'm not the only one. Why doesn't anyone else know this, it's been going on for hours. Am I the only one trying to add a credit card?
Maybe the website is acting weird because their middle tier is wonky today but come on guys, you're a website hosting provider, get YOUR website working.
Ah, well, I'll try again tomorrow but it will be Sunday and I'm not expecting much.
I know BH is well respected, but they bit the big one today. I started by calling them just to ask some questions about how it works, asked a few questions, figured oh heck, I'll just create the account and start learning it. All went fine until the time came to pay. My card is declined. What? I call the bank, nope, nothing wrong with the card. I try creating the account through the BH website. Nope, same error. Call bank again, no, never got anything from BH. Ok, maybe it's objecting to something else. I try different browser, physical address, different email address. Different password. Nope. I leave for an hour.
Try calling again. Same error. Try different credit card. Same error. What? Do they have some sort of error on their end? No they say. Ok. Try paypal. Nope, error. What? And now the amount they want to charge me is more than the website says. What?
You want some fun with their website? Click on Hosting. Scroll down, Choice Plus, 4.45 per month. Click on "Save 60% with 36 month plan". Popup says $142 for 3 years, 3.95 per month. Well alright. Close popup. Now it says 6.45 per month. Hmm. Click on 3 year link again only now the text is the same but the link button caption is "See Savings". That wasn't there before. I click. Now it's 232.20. Scratch head.
I did do some chatting during these hours but that's more frustrating than dealing with a call so I call again. This one wants to charge me $268. But the website says 232? He goes away for a few minutes, ok, they have to charge me 268 but will credit me for the difference. I sigh. Fine. Just get it so it's paid for and I can start exploring. Nope. But this guy says that they were doing maintenance today and that likely is causing the issue, no, I'm not the only one. Why doesn't anyone else know this, it's been going on for hours. Am I the only one trying to add a credit card?
Maybe the website is acting weird because their middle tier is wonky today but come on guys, you're a website hosting provider, get YOUR website working.
Ah, well, I'll try again tomorrow but it will be Sunday and I'm not expecting much.
Statistics: Posted by dgkulick — Sun Mar 03, 2024 2:15 am